701pub | Got Questions? We Have the Answers

You must be at least 21 years old to register and play on 701pub. This is strictly enforced. During the KYC (Know Your Customer) verification process, you will be asked to provide a government-issued ID — such as a Philippine passport, SSS ID, UMID, or driver's licence — to confirm your age and identity. Accounts found to belong to minors will be closed immediately.

KYC (Know Your Customer) is a standard security process that confirms your identity, verifies your age, and ensures your account belongs to you. It protects you against unauthorised access and is required before withdrawals can be processed. You will typically need to submit a clear photo of a valid Philippine government-issued ID and a selfie. Completing KYC early means no hold-ups when you request your first withdrawal.

No. Each person is permitted one account only. Duplicate accounts are detected during verification and may result in all associated accounts being suspended. If you have lost access to your account — for example, you cannot remember your username or your registered number is no longer active — contact our 24/7 support team to recover your existing account rather than creating a new one.

Log in and go to your account settings dashboard. From there you can update details such as your display name and contact preferences. Changes to your registered mobile number require additional OTP verification for security. If you need to update your full name or ID details post-KYC, contact support — some changes require re-verification to prevent fraud.

On the Login page, tap the password recovery option. You will receive a reset code via your registered Philippine mobile number. Enter the code and choose a new password. If you no longer have access to your registered number, contact our support team directly — they will guide you through alternative identity verification to safely restore access.

A temporary lock is triggered after several consecutive failed login attempts — it is a security measure to protect your account from unauthorised access. Wait a few minutes before trying again, or contact our support team to have the lock lifted manually. Avoid continuing to guess your password, as further failed attempts can extend the lock period.

First, make sure your registered mobile number is active and has signal. OTPs can take up to two minutes to arrive depending on your network provider. If it still has not come through, request a new code — the original will have expired by then. If the issue persists, contact support with your registered number and they can verify your identity through an alternative method.

All connections to 701pub are protected by SSL encryption, so your data is secure in transit regardless of whether you are on mobile data or Wi-Fi. That said, using your personal mobile data is generally safer than connecting through open public networks in malls, cafés, or transport hubs. If you do log in over public Wi-Fi, always log out when you are done and avoid saving your password in a shared browser.

701pub accepts PHP deposits through local Philippine channels — online banking (InstaPay/PESONet-enabled banks), e-wallets such as GCash and Maya, and bank transfers. All transactions are handled in Philippine Peso. Credit cards and cryptocurrency are not accepted as payment methods on this platform.

Most deposits via local e-wallets and InstaPay-enabled banks reflect in your 701pub account balance within a few minutes. Bank transfers via PESONet may take up to a business day. If your deposit has not appeared after 30 minutes and you have a confirmed transaction reference, contact support with your proof of transfer and they will look into it promptly.

Log in to your account and go to the withdrawal section. Select your preferred PHP payout channel — bank transfer, GCash, or Maya — enter the amount, and confirm. Your KYC verification must be completed before a withdrawal can be processed. For a full walkthrough and expected processing times, see the Withdrawal page.

Withdrawals can be delayed by a few common factors: your KYC is still pending, the account name on file does not match your registered bank or e-wallet, or the request was submitted outside normal processing windows. If your withdrawal is past its expected timeframe and still shows as pending, reach out to our 24/7 support team with your transaction reference for a status update.

Minimum and maximum transaction amounts vary by payment channel and are displayed at the time of the transaction in your account dashboard. For detailed current limits, visit the Withdrawal page or contact support — they can confirm the exact figures for your specific channel and account tier.

701pub offers a wide range of games popular with Filipino players — online slots, fish shooting games, live casino tables (baccarat, roulette, blackjack, dragon tiger), sports betting markets covering basketball (PBA, NBA), football, volleyball, boxing, and esports, as well as eBingo. Visit the Game Lobby for a full overview of everything currently available.

Online slots use a Random Number Generator (RNG) to determine the outcome of every spin. Each spin is completely independent — previous results have no effect on the next one. Slot games display their return-to-player (RTP) percentage, which indicates the theoretical average payout over a very large number of spins. This means no spin is ever guaranteed to win, and no strategy can reliably predict or influence the outcome. Browse current titles on the Slots page.

Fish shooting games are arcade-style betting games where you aim and shoot at fish moving across the screen — each fish has a different point value and payout rate. You spend ammo (which costs real PHP balance) to fire, and you earn payouts based on which fish you catch. They are fast-paced, visually engaging, and consistently popular among Filipino players. See all available titles on the Fish Games page.

Yes. The Wins page shows recent player payouts from across the platform — giving you a real-time feel for the activity and payouts happening right now. Keep in mind that past wins are not a predictor of future results; all game outcomes are determined independently by chance.

No installation is required to play. 701pub is fully accessible through any mobile browser — Chrome or Safari on Android and iOS. Just open 701pub.vu and log in. If you prefer a dedicated app experience with quick-launch access from your home screen, visit the App page or Download page for more information.

701pub works on Android smartphones and tablets, iPhones, and iPads running reasonably recent OS versions, as well as any Windows or Mac desktop browser. For the smoothest experience, keep your browser and OS updated. If you experience display issues on your device, try clearing your browser cache or switching to Chrome. Visit the App page for device-specific guidance.

Try these steps in order: clear your browser cache and cookies, switch between Wi-Fi and mobile data to rule out a connectivity issue, try a different browser (Chrome tends to be the most reliable on Android), and make sure your browser is up to date. If the issue continues, contact our support team with details about your device model, OS version, and browser — they can help you troubleshoot further.

Yes. Responsible gaming tools — including the ability to set session budgets and contact support for account restrictions — are available. If you want help setting limits or taking a break from the platform, reach out to our support team at any time. For more information, visit the Responsible Gaming page.

If you feel that gaming is affecting your finances, relationships, or wellbeing, take a break — log out and step away from the platform. Contact our support team to discuss self-exclusion options. You can also reach out to problem gambling support organisations in the Philippines for professional guidance. The Responsible Gaming page has more resources and practical guidance.

No — winning is never guaranteed on any game. Slot outcomes are determined by a certified RNG, and all other games involve chance that no strategy can reliably overcome over the long term. 701pub is for entertainment purposes. Every time you play, decide in advance how much PHP you are comfortable spending and treat it as the cost of entertainment, not an investment or income source.